As a Human Resources Director Isabel is responsible to develop and implement human resources policies and procedures to insure effective management of the company’s human resources to include payroll, benefits, and employee relations matters in accordance with the overall goals and objectives of South Florida ENT Associates, P.A. (SFENTA). Prior to Joining SFENTA, Isabel served as Director of Human Resources for Comprehensive America Care, Inc (CAC- Ramsay, Inc.), a Florida-based health maintenance organization, where she was responsible for the full range of human resources functions, including recruitment, employee relations, and organizational/management development. Her prior experience concentrated on personnel-related roles in service industries: Human Resources Director for CHS Electronics, (Fortune 500); Human Resources Business Partner for Servisair USA, Inc; Payroll and Benefits Manager for CAC (Clinicas Associacion Cubana); Payroll Supervisor and Tax Accountant for Borg Warner Corporation. Ms. Viteri attended the University of Miami and earned a Bachelor’s degree in Human Resources Management.
Ms. Citrin has been Chief Executive Officer since March of 2007. As CEO, she has positioned South Florida ENT Associates (SFENTA) as the market leader in single specialty large group practices, not only in the competitive South Florida market place but, nationally among ENT groups. She is responsible for the day to day business operations and reports directly to the Board of Directors. Prior to joining SFENTA, Ms. Citrin was Administrative Director of Physician Business Operations for Broward Health (1998-2007), the fifth largest public health system in the United States. Prior to that, she was Director of Operations for a 50 physician Multi-Specialty group, Integrated Health Service (1995-1998), where Ms. Citrin has held numerous practice management and health care business operational roles in every sector of provider systems.
Ms. Citrin earned a Masters in Business Administration, magna cum laude, from Nova Southeastern University and her undergraduate degree in Health Care Administration, magna cum laude from Barry University.
Joseph Alemañy is the Chief Financial Officer for South Florida ENT Associates, P.A. In this role, he oversees and directs all significant aspects of South Florida ENT’s financial, accounting, treasury and financial compliance operations. The Chief Financial Officer has the responsibility to uphold strong financial management and accountability while providing timely, accurate and reliable financial information. Joseph started as Controller of South Florida ENT Associates and soon after earned his position as Chief Financial Officer. The years at South Florida ENT Associates have been rewarding and challenging, both professionally and personally, and he has played an instrumental role in South Florida ENT Associates growth and success. Prior to joining the Executive Team at South Florida ENT Associates in 2002, Joseph Alemañy started his Public Accounting career as an Auditor with Ernst & Young, LLC working on a variety of clients across many industries, including Health Care. Joseph subsequently worked for a local Certified Public Accounting firm as an Audit Manager where he gained additional experience with audits, accounting and bookkeeping, reviews, compilations, due diligence, consulting and corporate, state, and individual taxes. His professional experience in audit, tax and consulting helped to develop his leadership, business operational, financial analysis and managerial skills.
Joseph attended Florida International University where he received recognition for academic achievement such as numerous placements on the Dean’s List and member of the Beta Alpha Psi Honors Society. Joseph earned his Master’s in Accounting and a Bachelor’s of Science in Accounting with Honors where he graduated Cum Laude. Joseph is a licensed CPA who successfully earned his license having passed the Uniform Certified Public Accountant Exam with high marks on his first attempt. Joseph is a member of American Institute of Certified Public Accountants [AICPA] and Florida Institute of Certified Public Accountants [FICPA].
Donna Hodgkiss, Director of Operations, has direct oversight of billing, collections, payment posting, contracts, compliance and special projects for South Florida ENT Associates, P.A (SFENTA). Donna has been instrumental in the continued success of SFENTA; she has increased collections, streamlined processes and enhanced the entire effectiveness of the revenue cycle team with her leadership. She has completed course work with Healthcare Administration programs as well as Gold Coast Life- Health course work. Donna has 20 plus years of Otolaryngology experience and has been with SFENTA for 10 years starting as an office manager for our Hollywood location. In April 2007, she was promoted to Manager of Revenue Cycle and moved to our corporate location. In January of 2012, she was promoted to Director of Operations.
Juan Lorenzo serves as the Information Technology Director for South Florida ENT Associates (2002-2010). He has been working in the computer and telecommunication field for over seventeen years. During this time, he has held a number of positions working as an architect/designer, an information systems manager, a network/system engineer, help desk coordinator and as a trainer. He earned his Associate Degree at Miami Dade College and holds certifications in Microsoft A+ and Microsoft Certified Professional. He brings his depth of experience, technical skills and management capabilities to his current position where he supports the day to day operations as well as the groups continued expansion.
Alyson C. Bartell, Director of Contracts and Compliance, joined South Florida ENT Associates (SFENTA) in June of 2008. Ms. Bartell has played various roles in the day to day operations at SFENTA. Initially, as the Coordinator of Credentialing, then promoted to Manager of Contracting and Operations and most recently promoted to Director of Contracts and Compliance. She is responsible for contract negotiations, new insurance contracts, compliance, regulatory affairs, credentialing, marketing, web site design and various projects. Ms. Bartell was also is an integral part of the EMR setup, implementation team and is involved in all operational strategies.
Ms. Bartell has a Bachelor of Science in Business Administration from Florida Atlantic University and a Masters of Business Administration from Florida Atlantic University.
Pratap Nair serves as Accounting Manager for South Florida ENT Associates, P.A. He joined the company in January 2005 and currently oversees the corporate accounting functions. Prior to joining South Florida ENT Associates, Pratap served as Team Leader – Accounts and Finance for UnitedHealthcare India, a division of UnitedHealth Group, USA, where he was responsible for accounting and finance functions for all the group companies.
Pratap has a Masters in Accounting and is a licensed CPA in the state of Florida.