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Telemedicine Services

Telemedicine services are now available at South Florida ENT Associates, allowing patients to get the care they need from the safety of their home. Patients need to have access to a smartphone, tablet or computer that has a camera and a microphone.

Our doctors are using doxy.me as the preferred method to facilitate the visits. When you call to schedule, our staff will provide you with an appointment and instructions on how to get connected for your visit.

Patient Instructions

Ahead of your visit, our team will email you a copy of the instructions and your meeting link if you are using doxy.me. You can also review and download information from the link below.

Frequently Asked Questions

Will my insurance cover telemedicine services?

During the COVID-19 pandemic, Medicare and commercial insurance companies have loosened restrictions related to telemedicine care. We recommend contacting your insurance provider with any specific questions regarding your plan coverage. You can visit your insurance providers website to find updated information or call the number on the back of your insurance card.

Does South Florida ENT Associates collect a copayment for telemedicine services?

For Medicare patients, copays and deductibles do apply to telemedicine services; however, most commercial payors but not all are waiving these fees. We recommend contacting your insurance provider with specific questions regarding coverage under your insurance plan.

Are telemedicine services limited to patients with COVID-19?

No, the statutory provision broadens telemedicine without regard of the diagnosis of the patient. This means telemedicine appointments are available to all patients in need of ENT care.

Are referrals or prior authorizations required for telemedicine services?

No, insurance companies are not currently requiring prior authorizations for telemedicine services.

Do we need written consent from the patient?

No, during your telemedicine visit you will be asked to provide verbal consent prior to the video conference call with your healthcare provider.

Could telemedicine services be rendered while a Physician or Advanced Practice Provider is at home?

Yes, at this time, the originating site has been waived.

Informed Consent for Telemedicine Services

Please review our Informed Consent for Telemedicine Services. By accepting South Florida ENT Associates’ invitation to participate in a telemedicine visit via an available application, you hereby authorize your South Florida ENT Associates provider to use telemedicine in the course of your diagnosis and treatment. 

To find your doctor’s office or a location near you, view our list of locations.

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Important Information about Coronavirus (COVID-19) View Update Telemedicine Consultations

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Important Information about Coronavirus (COVID-19)

South Florida ENT Associates (SFENTA) is committed to ensuring the safety and well-being of our patients, clinicians, and employees, particularly among the recent concern and outbreak of the COVID-19 virus. We are continuing to respond to the latest guidance from the Centers for Disease Control and Prevention (CDC) and Department of Public Health from each state, which are closely monitoring the outbreak of the COVID-19.

In-office Guidelines & Preventive Measures

Across our network, SFENTA is implementing safety precautions to help limit the spread of COVID-19 and ensure the health of our patients, employees, and visitors. These preventive measures include:

  • Informational flyers for posting on the outside door, patient waiting room (Click here for ES) and for call center and front office employees – all these should be placed in highly visible areas. If a patient advises the staff that they have traveled outside the country to an affected area or have been in contact with someone known to have COVID-19, please follow protocol as mentioned in the call center and front office flyer.
  • Patients to be limited to bringing only one visitor with them into our offices.
  • Procedures will not be performed on patients known or suspected to have COVID-19.
  • SFENTA is also working with our referring providers to request they do not send patients known or suspected of having the COVID-19 virus to any of our offices.

Patient Guidelines Regarding the Coronavirus & Flu-like Symptoms

As a current patient, if you are experiencing flu-like symptoms (i.e., cough, fever, shortness of breath, sore throat), please call your care center location and ask to speak to a staff member who can guide you with more information and treatment suggestions.

We ask that you DO NOT come into the office for any pre-scheduled appointments if you are experiencing any flu-like symptoms.

In addition, if you are not experiencing flu-like symptoms, but have traveled outside of the country in the last 14 days, contact a member of our triage staff to determine whether you should come into one of our care centers.

It is our goal to keep all of our patients healthy , reduce the spread of infection, and to make sure you have accurate information. We will continue to keep this site updated as more information becomes available.

Guidelines for You and Your Family

  • There is still time to get a flu shot. This is strongly suggested, as the flu season is still here and the symptoms are very similar.
  • Make sure to wash your hands continuously for 20 seconds and keep hands away from your face; avoid touching your eyes, nose, and mouth.
  • Avoid close contact with people who are sick.
  • Stay home if you are sick!
  • Always cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces in your home using a regular household cleaning spray or wipe.

Please note that the overall immediate health risk from the coronavirus is still considered low. People in areas where ongoing community spread of the virus has been reported are at elevated, though still relatively low, risk of exposure.

However, healthcare workers caring for patients with the COVID-19 and others in close contact with infected persons are at a greater risk of exposure. Travelers returning from affected international locations where community spread is occurring are also at elevated risk of exposure.

The CDC believes the virus may appear between 2-14 days after exposure. There is no vaccine and treatment is supportive. The virus is spread person to person mainly by respiratory droplets when an infected person coughs or sneezes. This is similar to other respiratory pathogens like influenza.

Together, South Florida ENT Associates will continue monitoring and preparing to meet the current challenge in order to ensure our staff and patients receive the same quality of care they deserve. We are committed to ensuring the safety and well-being of our patients, clinicians, and employees

Additional Information and Resources

The CDC believes the virus symptoms may appear between 2-14 days after exposure. There is no vaccine and treatment is supportive. The virus is spread person to person mainly by respiratory droplets when an infected person coughs or sneezes. This is similar to other respiratory pathogens like influenza.

For more information, visit: Centers for Disease Control and Prevention, Official Information on COVID-19